Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the website and digital services operated by Willsoar Technologies LLP (“we”, “us”, “our”). By using our site or services, you agree to comply with these Terms, our Privacy Policy, and all applicable Indian law and regulations. If you do not agree to these Terms, please refrain from using our services.

1. Eligibility & Acceptance of Terms

• By accessing or using our website/services, you confirm you are at least 18 years old or have parental consent as per law.
• These Terms form a binding agreement under the Indian Contract Act, 1872.
• We may modify these Terms at any time; continued use will mean acceptance of updates.

2. Use of Services

• Our website and services may only be used for lawful purposes, and as permitted by these Terms.
• You agree not to misuse, copy, reproduce, resell, or exploit any content or service, nor attempt to disrupt security or operation.
• Any violation may result in restriction or termination of access and legal action as per the Information Technology Act, 2000.

3. User Accounts & Data

• You may need to create an account for some services. All information must be accurate and kept up to date.
• You are responsible for maintaining confidentiality of your login credentials and all activities under your account.
• User data is managed per our Privacy Policy in accordance with the DPDPA, 2023.

4. Intellectual Property

• All website content, software, designs, logos, text, or materials are the exclusive property of Willsoar Technologies LLP or its licensors and protected under Indian copyright and trademark law.
• No part may be reused or copied for commercial purposes without written consent.

5. Payments, Pricing & Refunds

• All prices are published in INR (₹) unless mentioned otherwise and are subject to change without notice.
• Payments are processed securely via third-party gateways. We do not retain complete payment information.
• Refund and cancellation policies are as stated on respective service/order pages or agreements. Contact support for queries.

6. Limitation of Liability

• Our site/services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted availability or error-free operation.
• We are not liable for any indirect, incidental, special, consequential or punitive damages arising from your use of our site or services.
• To the extent permitted by law, our total liability shall not exceed the amount paid by you (if any) for the particular service involved in the claim.

7. Third-Party Links & Services

• Our website may contain links to third-party sites or integrations (e.g., payment processors, domain/reseller partners).
• We have no control over and assume no responsibility for their content, privacy, or actions.
• Use of third-party services is subject to their separate terms and policies.

8. Indemnification

You agree to indemnify and hold harmless Willsoar Technologies LLP and its officers/employees from any claims, losses or damages arising out of your violation of these Terms, misuse of site/services, or infringement of rights of third parties.

9. Termination

We reserve the right to suspend or terminate your access to part or all of our services at any time, with or without notice, if you violate these Terms or applicable law.

10. Governing Law and Dispute Resolution

• These Terms are governed by Indian law, notably the IT Act, 2000, and the Indian Contract Act, 1872.
• In case of disputes, courts in Kannur, Kerala shall have exclusive jurisdiction, unless mandated otherwise by law.
• You may first address grievances to our officer (see below); escalation per Indian law is available if unresolved.

11. Contact & Notices

For questions, legal notices, or complaints:
Willsoar Technologies LLP
Malabar Innovation Entrepreneurship Zone, Mangattuparamba, Near Kannur University Centre, Kalliasseri, Kannur, Kerala 670567
Email: info@willsoar.in
Phone: +91 7907654504

12. Miscellaneous

• If any part of these Terms is unenforceable, the rest shall remain in effect.
• This document (and any related service-specific agreements) constitute the complete understanding between you and Willsoar Technologies LLP.

By using our website or digital services, you confirm you have read, understood, and agree to these Terms and Conditions in full.