1. Who we are
Willsoar Technologies LLP ("Willsoar", "we", "us", or "our") operates willsoartechnologies.com. We are responsible for the personal data covered by this Policy.
Registered office:
2nd Floor, Standard Design Factory, Kinfra Industrial Park, Thalassery, Kerala 670702, India
Privacy contact: hello@willsoartechnologies.com
2. Personal data we collect
When you contact us through the Site, we collect the details you choose to provide, which may include your name, company name, work email address, phone number, service interest, budget range, subject, and project context.
If you use the website assistant, we process the question you choose to submit in order to generate a response. Please do not submit confidential project information, credentials, financial information, health information, or special-category personal data through the assistant. Use an agreed secure channel for sensitive discussions.
We also receive limited technical and usage information when you use the Site, such as browser and device information, pages viewed, referring pages, approximate location inferred from IP address, and analytics identifiers. Optional analytics information is collected only after you select Accept analytics in our cookie control.
Please do not send sensitive, confidential, financial, health, or special-category personal data through the Site unless we have agreed an appropriate secure method first.
3. How we use personal data
- Respond to enquiries and arrange discussions about our services, partnerships, careers, or other business relationships.
- Assess whether our services are relevant to your request and prepare a response.
- Operate, secure, troubleshoot, and improve the Site.
- Understand aggregate Site use when you have opted in to analytics.
- Protect our rights, prevent abuse, and meet legal obligations.
Where applicable law requires a legal basis, we rely on consent, steps taken at your request before entering into a contract, legitimate interests in operating and improving our business, or compliance with a legal obligation.
4. Cookies and analytics
Essential storage remembers your privacy choice and supports the operation of the Site. Google Analytics is optional and disabled by default. It is enabled only if you choose Accept analytics. See our Cookie Policy for more detail.
5. Sharing and international processing
We do not sell personal data. We may share it with service providers that support our website, infrastructure, database, communications, analytics, professional advice, security, and business operations, only where needed for the purposes described in this Policy.
Those providers may process information in countries other than the one in which you live. Where applicable law requires safeguards for an international transfer, we use an appropriate transfer mechanism and supplementary measures.
6. Retention
We retain website enquiry records for up to 30 days, after which they are automatically deleted from the active enquiry system. If an enquiry develops into a client, supplier, employment, or other formal relationship, the applicable agreement and record-retention requirements govern that information instead.
7. Your choices and rights
Depending on where you live and applicable law, you may have rights to request access to, correction of, deletion of, restriction of, objection to, or portability of your personal data; withdraw consent; and complain to a relevant data-protection authority. Rights may be subject to lawful exemptions.
To make a request, email hello@willsoartechnologies.com with the subject line Privacy request. We may need to verify your identity before acting on a request.
8. Security, children, and changes
We use reasonable technical and organisational measures designed to protect personal data. No internet-based service can guarantee absolute security. Our Site is intended for business users and is not directed to children.
We may update this Policy to reflect changes in our practices, technology, or legal obligations. The current version will be posted on this page with an updated effective date.